Now Hiring - Internet Sales Coordinator in Columbia, MD

Lennar is seeking an Internet Sales Coordinator who is accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all Internet generated customer traffic.

• Effectively capture and convert Internet Customer traffic into viable sales prospects by creating a desire for Internet Customers to visit our Welcome Home Centers.
• Create a positive experience for our Internet Customers through the use of email, online live chat, and division 1-800 numbers.
• Guide customers through Lennar’s consultative sales process via email, live chat, and phone.
• Provide immediate or same-day email or telephone response to all Internet Customer requests with a targeted goal of a 10 minute turnaround for all initial correspondence.
• Educate customers on current/future community and product offerings and incentives
• Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
• Follow-up with potential customers per the division’s expectations.
• Partner with the on-site New Home Consultant as appropriate to provide an extraordinary experience to our customers throughout the sales process.
• Manage and distribute electronic marketing collateral to prospective customers who visit Lennar’s website.
• Create and effectively manage an internet customer database which includes internet lists and VIP internet lists.
• Have a competent understanding of the Division’s product and community offerings and incentives opportunities at all times.
• Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
• Monitor and update website data, digital photography, illustrations, and virtual tours on Lennar.com and other Lennar affiliated websites.
• Attend all Company Sales Meetings, Phone Banks, and Training Programs.
• Perform all other duties as assigned.

• Minimum High School Diploma or equivalent required, college degree preferred
• Minimum 2 years of sales experience required, telephone sales preferred with previous experience in the homebuilding industry
• Must have extensive internet exposure and/or internet consumer experience
• Advanced skills in Microsoft Word and Excel

• Health Insurance - Medical, Dental & Vision
• Vacation – 3 weeks of vacation per year to start
• Holidays, Sick Leave, & Personal Days
• 401(k) Savings Plan with company match
• Paid Maternity & Bonding Leave
• New Hire Referral Bonus Program
• Product Purchase Discount for Associates
• Associate Assistance Plan
• Everyone’s Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
• And More!